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  1. #1
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    Question Unable to open file after download

    After I download file to my desktop, I get the following message:

    "Paint cannot read this file"
    "This is not a valid bitmap file, or its format is not currently supported"

    I've tried Chrome and Firefox and get the same results

    Can someone please assist?

  2. #2
    Covered
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    Have you extracted the file from the archived file you downloaded? If you have then what file did you download? Need more info.

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